DPMG Institute

During the last couple of decades small, mid-sized and Fortune 500 companies have embraced Lean or/and Six Sigma to create more value and greater savings. 

Lean and Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Lean and Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Lean, and Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

Our Lean Process and Six Sigma course introduces this way of thinking that has changed so many corporations in the world. This course will give participants an overview of the Lean and Six Sigma methodology, and some of the tools required to deploy both Lean and Six Sigma in your own organizations.

This Course is designed to help you in the following ways:

• Develop a 360-degree view of Lean and Six Sigma and how it can be implemented in any organization.
• Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
• Describe the key dimensions of quality – product features and freedom from deficiencies.
• Develop attributes and value according to the Kano Model.
• Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
• Describe what is required to regulate a process.
• Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs.
• Using basic techniques such as DMAIC and how to identify Six Sigma Projects.
• Use specific criteria to evaluate a project.
• Discover root causes of a problem.
• Design and install new controls to hold the gains and to prevent the problem from returning.

Course Outline/Components

• Module 1: Getting Started
• Module 2: Understanding Lean
• Module 3: Liker's Toyota Way
• Module 4: The TPS House
• Module 5: The Five Principles of Lean Business
• Module 6: The First Improvement Concept (Value)
• Module 7: The Second Improvement Concept (Waste)
• Module 8: The Third Improvement Concept (Variation)
• Module 9: The Fourth Improvement Concept (Complexity)
• Module 10: The Fifth Improvement Concept (Continuous improvement)
• Module 11: The Improvement Toolkit
• Module 12: Wrapping Up
• Completion of Action Plans and Evaluation

Prerequisites 

None